Portal for Support Agents

How do I enable logging for the Mobile Module?

Logging is disabled by default.
You will need logging if you are trouble shooting and we ask you to send us a log for mobile.

To do so, you will need to add a system.diagnostics section to EdgeTransport.exe.config

(use search, it is in your exchange server's bin directory).

Make sure to save existing config before editing!!!

Add the following, to EdgeTransport.exe.config::

<source name="EMSTransportAgent" switchName="SourceSwitch"
<remove name="Default"/>
<add name="tempFile"
traceOutputOptions="ProcessId, DateTime"/>
<add name="SourceSwitch" value="Verbose"></add>
<trace autoflush="true" indentsize="4"/>

Now replace "C:\TEMP\EMSTransportAgent.log" with your valid path.

This path must be accessible, by the NETWORK SERVICE system account, with WRITE Permissions.

The system.diagnostics section must be inside of the <configuration> section.

Add it to the end of the file, right before final <configuration> tag.
Now, restart the edgetransport service and you will now have logging.

Perform the tasks that Support suggested and then remove the log again, as soon as possible.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.