Portal for Support Agents

Which fields from AD can populate data?

All Active Directory (AD) fields on premises can populate data. Fields outside the default AD Schema need special mapping.

Here is a list of fields from AD which are mapped per default:

assistant, c, cn, co, comment, company, department, description, directReports, displayName,
distinguishedName, division, employeeID, facsimileTelephoneNumber, givenName, homeDirectory,
homeDrive, homePhone, homePostalAddress, info, initials, ipPhone, l, mail, manager, middleName, mobile, pager, personalTitle, physicalDeliveryOfficeName, postalCode, postOfficeBox, sAMAccountName, sn, st, street, streetAddress, telephoneNumber, title, url, userPrincipalName, wWWHomePage

Extension attributes (extensionAttribute1, extensionAttribute2 etc) are also supported.

If you want add your own custom fields, you just need to tell Xink the LDAP name of the field and the field gets populated.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.