As a Xink admin, you can assign special signatures to users with access to shared mailboxes and to users that has access to more than one user mailbox.

Shared Mailbox?

A mailbox that's not primarily associated with a single user and is generally configured to allow logon access for multiple users.

  • accounting@
  • support@

User Mailbox?

A mailbox that's assigned to an individual user in your Exchange organization. It typically contains messages, calendar items, contacts, tasks, documents, and other important business data.


Method #1: This method is often used when the email is used only a few times per day

  1. Assign the email signature as Optional to the user or a group of users (Learn how).

  2. The user right click the default email signature in Outlook (desktop):

  3. The user select the email signature: 

Method #2: This method is often used when the email is used frequently during office hours

  1. Employees menu > Click the employee and select 'Do not change':

    Then the user will not get default email signature set and the Xink App will not overwrite user selection.

  2. The user select the default email signature for each of the shared mailboxes: