Portal for Support Agents

How to select email signature synchronization interval

You can select “Client application synchronization interval” for Outlook on Windows .

Mac clients will get update notification within 5 min.

  • Account admins can select one of 6 predefined values.

Client application honors this setting since v3.0.18 which were rolled out during Sep 28, 2016.

Preferences General Preferences:

The Xink App application will read server side parameters on start, on “Update Now” and automatically as per the synchronization interval setting

If it detects any changes, it applies them.

We recommend Xink Brand admins to set a longer period as email signature updates normally doesn't require frequent updates. 

We recommend Xink Campaign admins to check with their Campaign administrator (Admins menu).

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