Portal for Support Agents

How to move from US to EU data center

You'll find your account data center in your Xink account Dashboard menu (scroll down):

Whats next?

  1. Request login to our EU data center in Amsterdam (The Netherlands).
    Our help desk will hand off your login.
  2. Recreate admins and hand off logins. 
  3. Copy templates from HTML source.
  4. Export employees with Individual settings:
  5. Add employee to EU in the same way as you do in US.
    If you pull from AD on prem, remember to update secure token and download ADExport.exe from EU account.
  6. Upload Individual settings.
  7. Check other settings in US and update in EU accordingly.

  8. Notify us to delete US account.

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