Portal for Support Agents

We can't save this file because it's read-only

Clients upgrading from 'classic' to the Azure-based platform might experience below error when the Xink client is trying to update email signatures:

Remove this setting in your 'classic' console:

Removing the above setting will NOT remove read-only protection.
Removing the setting will prevent read-only to be reapplied when users log in to the domain.

Make sure you remove read-only protection for all domain users in their Outlook signature folder:

C:\Users\%username%\AppData\Roaming\Microsoft\Signatures


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